Pengaruh Motivasi Kerja dan Lingkungan Kerja Terhadap Kinerja Karyawan melalui Kepuasan Kerja pada BTN Syariah Jambi
DOI:
https://doi.org/10.71417/j-sime.v3i2.2328Keywords:
motivasi kerja, lingkungan kerja, kepuasan kerja, kinerja karyawan, BTN Syariah JambiAbstract
Kinerja karyawan merupakan faktor penting dalam mendukung pencapaian tujuan perusahaan, khususnya pada industri perbankan yang menuntut efektivitas dan kualitas pelayanan. Namun, ketidakkonsistenan pencapaian target pada beberapa indikator kinerja BTN Syariah Jambi menunjukkan perlunya kajian mengenai peran motivasi kerja, lingkungan kerja, dan kepuasan kerja. Penelitian ini bertujuan untuk menganalisis pengaruh motivasi kerja dan lingkungan kerja terhadap kinerja karyawan, baik secara langsung maupun melalui kepuasan kerja sebagai variabel mediasi. Penelitian menggunakan pendekatan kuantitatif dengan metode survei. Data dikumpulkan melalui penyebaran kuesioner kepada 45 karyawan BTN Syariah Jambi dengan teknik sampel jenuh. Analisis data dilakukan menggunakan Structural Equation Modeling Partial Least Squares (SEM-PLS) dengan bantuan perangkat lunak SmartPLS. Hasil penelitian menunjukkan bahwa motivasi kerja dan lingkungan kerja berpengaruh positif dan signifikan terhadap kepuasan kerja. Lingkungan kerja dan kepuasan kerja juga berpengaruh positif dan signifikan terhadap kinerja karyawan, sedangkan motivasi kerja berpengaruh positif tetapi tidak signifikan terhadap kinerja karyawan secara langsung. Selain itu, kepuasan kerja secara signifikan memediasi pengaruh motivasi kerja dan lingkungan kerja terhadap kinerja karyawan. Temuan ini menegaskan bahwa peningkatan kinerja karyawan tidak hanya bergantung pada motivasi kerja dan kondisi lingkungan kerja, tetapi juga pada kemampuan perusahaan dalam membangun kepuasan kerja. Oleh karena itu, BTN Syariah Jambi perlu memperkuat strategi pengelolaan sumber daya manusia melalui peningkatan motivasi, perbaikan lingkungan kerja, dan pemenuhan kebutuhan karyawan guna mendukung kinerja yang optimal.
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