Peran Mediasi Stres Kerja dalam Pengaruh Beban Kerja dan Motivasi Kerja terhadap Kinerja Karyawan di PT Sucofindo Cabang Jambi
DOI:
https://doi.org/10.71417/j-sime.v3i2.2260Keywords:
Beban Kerja, Motivasi Kerja, Stres Kerja, Kinerja Karyawan, SEM-PLSAbstract
Penelitian ini bertujuan untuk menganalisis pengaruh beban kerja dan motivasi kerja terhadap kinerja karyawan dengan stres kerja sebagai variabel mediasi pada PT Sucofindo Cabang Jambi. Penelitian ini menggunakan pendekatan kuantitatif dengan metode survei terhadap 64 karyawan yang dipilih melalui teknik probability sampling. Pengumpulan data dilakukan menggunakan kuesioner dan dianalisis dengan metode Structural Equation Modeling–Partial Least Square (SEM-PLS) menggunakan SmartPLS 4. Hasil penelitian menunjukkan bahwa beban kerja berpengaruh positif dan signifikan terhadap stres kerja, sedangkan motivasi kerja berpengaruh negatif dan signifikan terhadap stres kerja. Beban kerja dan motivasi kerja berpengaruh signifikan terhadap kinerja karyawan, serta stres kerja terbukti berperan sebagai variabel mediasi dalam hubungan antarvariabel tersebut. Hasil penelitian menunjukkan bahwa pengelolaan beban kerja, peningkatan motivasi kerja, dan pengendalian stres kerja merupakan faktor penting dalam meningkatkan kinerja karyawan PT Sucofindo Cabang Jambi.
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