Pengaruh Self Efficacy dan Perceived Organizational Support Terhadap Kinerja Karyawan dengan Work Engagement Sebagai Variabel Mediasi Pada Bank Nagari Kabupaten Pasaman
DOI:
https://doi.org/10.71417/j-sime.v3i1.2180Keywords:
self efficacy, perceived organizational support, work engagement, kinerja karyawan, Bank NagariAbstract
Penelitian ini dilatarbelakangi oleh adanya perlambatan pertumbuhan laba bersih Bank Nagari dalam beberapa tahun terakhir serta hasil prasurvei yang menunjukkan masih terdapat karyawan dengan tingkat self efficacy, perceived organizational support, dan work engagement yang belum optimal. Penelitian ini bertujuan untuk menganalisis pengaruh self efficacy dan perceived organizational support terhadap kinerja karyawan serta menguji peran work engagement sebagai variabel mediasi pada Bank Nagari Kabupaten Pasaman. Penelitian ini menggunakan pendekatan kuantitatif dengan unit analisis individu. Sampel penelitian terdiri atas 161 karyawan tetap yang dipilih menggunakan teknik purposive sampling. Data dikumpulkan melalui kuesioner secara online dan dianalisis menggunakan Partial Least Squares-Structural Equation Modeling (PLS-SEM) dengan bantuan SmartPLS versi 4.0. Hasil penelitian menunjukkan bahwa self efficacy berpengaruh positif dan signifikan terhadap work engagement dan kinerja karyawan. Perceived organizational support juga berpengaruh positif dan signifikan terhadap work engagement dan kinerja karyawan. Selanjutnya, work engagement berpengaruh positif dan signifikan terhadap kinerja karyawan. Work engagement terbukti memediasi secara positif dan signifikan pengaruh self efficacy serta perceived organizational support terhadap kinerja karyawan. Dengan demikian, peningkatan keyakinan karyawan terhadap kemampuan dirinya dan penguatan dukungan organisasi dapat meningkatkan work engagement yang pada akhirnya mendorong peningkatan kinerja karyawan. Temuan ini memberikan implikasi bagi manajemen Bank Nagari untuk memperkuat pengelolaan sumber daya manusia melalui peningkatan efikasi diri, dukungan organisasi, dan keterikatan kerja karyawan.
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